Seven days a week. One-on-one expert technical support for water filtration systems and water treatment products. FREE TESTING!

We offer you one-on-one, expert technical support, seven days a week. For the life of the equipment. Here at Budget Water we never charge a fee for helping you. Some of the other water treatment companies make more money on service calls after the sale than the equipment is worth, or always seem to have their hand in your pocket in some fashion. We make everything in easy to replace components with the only "Frictionless" controls on the market today. We tend to stay away from the high friction, piston driven controllers most dealers use to keep you on their lifetime service call list. Here at Budget Water you will always find free expert support from a friendly USA BASED technician seven days a week, even on Sundays and most Holidays. For a LIFETIME. From the first time you contact us with a water quality problem, a professional water technician will be there with you every step of the way. Until you are happy and have only the highest quality clean luxurious water running through your home. And they are always respectful. Just plain friendly and nice! We will give you cutting edge expert advice on what you should do, or what you would need to fix your problem. Even if you never buy anything from us. At least you will know what should be done to properly treat your water. That protects you from shady operators and fast talkers. Technicians at Budget Water will never ask you to buy anything or make you sit through a boring sales pitch. They just stick to the facts and give you great and honest advice. They don't work on commission either. They are the finest technicians, who actually love and care about you and your water quality. Their job orders are simple: "ALWAYS do the right thing for the customer and NEVER sell them more than they need".

Premium Equipment-Budget Price-Lifetime Support. We have the nicest techs on the planet. Just call and see for yourself. If you decide to order from us a technician will be available to you 7 days a week, including most sundays and holidays, for any questions or concerns you may have. It doesn't matter if you have had the equipment for one day or for fifty years; expensive service calls are a thing of the past! Call Budget Water at 1-800-701-9914 to place an order. You will be glad you did. We promise. Refer to the tech support hotline below if you are an existing customer in need of assistance of any kind.  We will save you money, and care and treat you the way that you deserve before you buy, and well beyond the sale after you buy. For a lifetime. And it is company policy to let customers speak to the President of the company if they wish. It holds each and every one of us accountable. We love our customers at BudgetWater.com. We will always treat you right. We Promise!

TECH SUPPORT DEPARTMENT HOURS:

FREE SUPPORT 

(All customers receive free support as long as they are reasonable and cooperative)

TECH SUPPORT HOTLINE NUMBER  (Existing customers ONLY): 

412-828-6003

Please DO NOT call our main 800 number for support. That is a completely different location and we can't look up your account information at that number due to privacy concerns. 

    • Eastern Time:
      • 10am to 5pm Monday thru Friday
      • 10am to 4pm Saturday
      • 10am to 2pm Sunday 
    • Central Time:
      • 9am to 4pm Monday thru Friday
      • 9am to 3pm Saturday
      • 9am to 1 pm Sunday 
    • Mountain Time:
      • 8am to 3pm Monday thru Friday
      • 8am to 2pm Saturday
      • 8am to 12 Noon Sunday 
  •          Pacific Time:
    •         7am to 2pm Monday thru Friday
      • 7am to 1pm Saturday
      • 7am to 11 am Sunday 

 Please note: On weekends where we expect little or no activity, we may have Sunday calls go to our answering service for urgent type calls. If you get the answering service, just tell them you need to speak with the tech on duty, and they will either have him call you or give you his number. We appreciate your patience.